Coronavirus Update

Further changes to procedure

Kirkwall branch

The main door at our Kirkwall surgery is locked at the moment but the surgery is staffed.  Please contact us by telephone on 873403 to arrange prescriptions, orders and appointments.  All animals arriving for appointments or operations will be admitted through the normal main practice door.  Please ring the bell when you arrive.

We urge everyone to abide strictly by the guidelines on social distancing.  If anyone in your household is showing symptoms of Coronavirus please let us know and if so, we request that someone out with your household is present if you have requested a home visit or to take your animal to the surgery.

We kindly ask that all goods are ordered in advance to ensure they are ready for collection when you arrive.  All goods should be collected from our new goods collection point – the door on the corner of the building beside the car park.  Please come in this door and ring bell when you arrive.  Payment can be accepted over the telephone or you can pay by card through the Perspex screen on collection.

Harray branch

Our Harray branch is temporarily closed.  All phone calls are re-directed to our Kirkwall branch and we ask that all orders be collected from Kirkwall.  If you need special arrangements for collection please let us know.

Stromness branch

Our Stromness branch is also temporarily closed but from time to time we do run a clinic at this surgery.  Please call our Kirkwall branch for details of the next clinic.

We apologise for the disruption to our normal service and appreciate your understanding.  Please see our facebook page also for more regular updates.